If you require a refund/exchange please contact us through our Contact page or reply to your order dispatch e-mail stating your order number, full name and reason for return/exchange. Alternatively email us at [email protected] Please read our returns and exchange policy below and note requests must be within 10 days of receiving your order. Refunds are processed excluding the shipping costs paid
Orders can be requested to be cancelled prior to being shipped out. Please note this request is not always possible if the order has already been shipped or the request is received after the shipment of the package. The refund will be processed excluding a processing fee (which is a fee we pay to the payment gateway), this will not apply to orders made by Klarna or Clearpay.